Frequently Asked Questions


What is it? Who are you people?

Puzzle Room Live is an interactive experience, often referred to as an "escape game" or "escape room". Your team will be immersed in a mysterious scenario, with only one hour to find clues, open secret boxes, and solve the puzzle. It is like starring in your own mystery or thriller movie!

Puzzle Room Live is locally owned and operated in Culpeper, VA. All of the puzzles and rooms are created by us, so you won't find them anywhere else.

The rooms last one hour and cost $24 per participant and can be booked as a private room for a small extra fee. All year round we are open Friday evening, all day Saturday, and Sunday afternoon. During the summer we are also open Wednesday and Thursday afternoon. Click on Book Now to see the detailed schedule and prices.

Is it physically challenging? Is it scary?

All of the challenges you will face are mental, not physical. Puzzle Room Live is handicapped accessible.

Some room can be spooky, but are not intended to be scary. Nothing is going to jump out at you. Also, although some of the scenarios have you locked in the room, the doors are never actually locked. You are always free to leave the room.

What time should I arrive? Should I bring anything?

You should plan on arriving about 10 minutes before your scheduled time. The puzzle will begin at the scheduled time. Because we need time between groups to reset the room, we have to start the clock on time.

All you need to bring are your wits and sense of adventure. You will be allowed to bring in your cell phone, but we ask that you refrain from taking pictures or video. You will not need any tools, everything you need to solve the puzzle will be in the room.

How old do I have to be?

Our rooms are intended for people over the age of ten. Of course, you know your children better than we do, so younger people are allowed to participate, but they may not find  the  longer rooms enjoyable. We do not charge for children under five. All participants under sixteen must be accompanied on the premises by an adult.

What happens if I don't have enough people to fill the room?

If you don't choose a private event during booking and your group is smaller than what the room will hold, you may be paired with other people. This is often an advantage, since different people may have different takes on a given puzzle. It is also a great opportunity to meet new people.

If you would prefer to have the room to yourselves, you may choose a private event during booking for a small extra fee.

What are the refund policies?

If you are unable to make your scheduled time, we can provide a refund if given 48 hours notice. Otherwise, all bookings are final. If Puzzle Room Live has to close or cancel bookings due to inclement weather or other situations outside your control we will work with you to provide a refund or reschedule.